Ways to Improve Learning and Development Opportunities in the Workplace

May 5, 2021

Having opportunities to learn and grow is a major driver of employee satisfaction and a key selling point for organizations in the global jobs market. Despite having a grasp of this concept, many businesses are hesitant to invest in employee training and development programs.

This might be due to fears of costs, impact on productivity when employees time is taken up by non-essential work activities, and the risk of employees upskilling and leaving you for a role in another company. However, while there are some careful considerations to be made about how you integrate development opportunities in the workplace and how to achieve a good return on investment, the data shows that companies that invest in their employees perform better.

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What Is the ‘One View’ Approach to Employee Engagement? A Quick Introduction

April 20, 2021

Service Brand Global’s our approach to employee engagement is to encourage ‘one view’ of the organisation. Our strategies and methods for helping companies to improve employee engagement are always based on this concept.

We cover this topic extensively in our recently published book, The Values Economy, and here are a few key takeaways you can implement if you’re looking to improve things in this area of your business.

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The Link between Employee Accountability and Engagement

March 5, 2021

Many companies invest resources in raising the engagement of their employees, but despite their best efforts, are not able to see anything like the results they were hoping to achieve.

While the specific reasons for this can be just as varied and complex as the company itself, in some cases, a key reason for this is the lack of trust and accountability employers offer their employees when it comes to core business and operational tasks.

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How Organisational Alignment Improves Decision Making in the Workplace

February 18, 2021

Poor and lengthy decision making wastes time and can lower productivity significantly. Many leaders already know this and are in the process of shifting their practices within their organizations. Other companies have more entrenched practices and hierarchies that can make a change in this area much harder.

Nevertheless, there are some key characteristics that lead to better and more efficient decision making and we explore what some of these are.
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Are Employee Concerns Impeding Engagement?

February 5, 2021

With the many serious changes that have now taken place to the way we live and work due to the COVID-19 crisis, it’s natural for various employee concerns and anxieties to prevent employees from feeling fully motivated and totally integrated with their workplace and company.

At the same, many brands are striving to show the world they care about various global issues like healthcare, social justices and economic equality. However, some are overlooking the importance of maintaining integrity internally among their own people.

As people’s lives are twisted and turned in various directions, now is the best time to invest time, effort and money in ensuring your employees are looked after and cared for, within the context of the huge changes taking place in society.

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Engagement Ideas and Empowerment Strategies For Business

December 14, 2020

Irrespective of whether your business is going through a period of change or enjoying a consistent period of growth and steadiness, having engaged employees is paramount to your success.

Here are some sobering statistics as food for thought from the Gallup 2017 Global Workplace Study :

Only 1 in 10 UK employees feel engaged
A fifth of employees feel actively disengaged
Engaged employees are 17% more productive

5 Ways to Improve Employee Engagement During Crisis

November 24, 2020

When your company is facing a crisis, be it COVID-19 or another concern, you might be facing challenges that can seem insurmountable.

Whether it’s the recent pandemic or a different crisis and period of change experienced by your company, engaged employees will help you withstand the harshest of conditions.

Employee Engagement Ideas During Lockdown

October 20, 2020

During the Covid-19 crisis, the way we work in teams has changed significantly. Many offices have relocated their employees to work from home. Improving and maintaining employee engagement at this time has proven to be a challenge but there have also been some unexpected positive results.

Previously, people could rely on their colleagues to lighten their mood during the day and provide motivation. This crucial social element has now been missing from their work lives. Employee engagement is already critical for many companies. In fact, 85% of employees aren’t engaged in the workplace, and this might only get worse during these trying times.

With many countries experiencing a new spike in cases, a second lockdown is more than a possibility. While there is no cure, social distancing remains crucial and working from home might be the new normal.

Improving Employee Engagement to Drive Business Performance

September 22, 2020

At SERVICEBRAND GLOBAL, we believe that an engaged workforce is essential if you want your organisation to thrive and be successful.

A Gallup study found that engaged employees are more productive, treat customers better, and are more likely to attract new ones. Plus, there’s a higher chance they’ll stay with your organisation than look elsewhere for employment. The study also found that companies with an engaged workforce had a 20% increase in productivity and a 21% increase in profitability. Put simply, if your employees understand how they and their jobs positively contribute to your company’s success, it means they are engaged.

So how can your company take proactive steps to improve employee engagement? We’re going to take a look at a few steps you can take to promote employee engagement to drive business performance.

Successful Employee Engagement Strategies

August 25, 2020

Poor employee engagement is a struggle for most brands, with nearly 66% of all employees feeling disengaged. This has costly implications for businesses.

Unengaged employees often lead to high turnover rates, which can severely affect your bottom line. You may be paying more money than you’d like to find new recruits and train them up. It’s also likely that your unengaged employees are not performing to the best of their ability.