The Values Economy

We are living in extraordinary times – volatile, uncertain, complex, ambiguous.

The pace of change will never be this slow again.

In the service sector, many traditional approaches are no longer relevant and there is a new business agenda emerging.

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Chapter 2017 – personally and at work

As we are entering the final quarter of the calendar year, you might like to take a moment to reflect on the fact that we are all writing Chapter 2017 for our personal lives and for our work/role/job… every day. We hold the pen. And at the end of 31 December 2017, there will be one key difference between our Chapter 2017 document and any other document we will ever create… It cannot be edited. On 31 December 2017 (in just 91 days’ time), your Chapter 2017 will be complete and finished. What do you want your colleagues, customers, friends, family and other stakeholders to remember you for?

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